• Privacy Policy
  • Information We Collect
    • Personal Information
    • Usage and Technical Information
    • Communication Data
  • How We Use Your Information
  • Legal Basis for Processing (Where Applicable)
  • Sharing and Disclosure of Information
  • Data Security
  • Data Retention
  • Your Rights and Choices
  • Cookies and Tracking Technologies
  • International Data Transfers
  • Children's Privacy
  • Third-Party Links
  • Changes to This Privacy Policy
  • Contact Us

#Privacy Policy

Last Updated: December 25, 2025

Chilink Technology Solutions Ltd ("Chilink," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, applications, products, and services (collectively, the "Services").

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

#Information We Collect

We may collect the following categories of information:

#Personal Information

Information that identifies or can reasonably be linked to you, including but not limited to:

• Full name
• Email address
• Phone number
• Company or organization name
• Billing and payment information
• Account login credentials

#Usage and Technical Information

• IP address
• Device type, operating system, and browser
• Log files, timestamps, and usage data
• Pages visited, features used, and session duration

#Communication Data

• Messages, feedback, support requests, or inquiries sent to us
• Meeting or collaboration metadata (not content, unless explicitly required for service delivery)

#How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our Services
• Create and manage user accounts
• Facilitate meetings, collaboration, and digital communication
• Improve performance, security, and user experience
• Process payments and subscriptions
• Communicate updates, support responses, and service notices
• Comply with legal and regulatory obligations

#Legal Basis for Processing (Where Applicable)

Depending on your location, we process personal data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests that do not override your rights

#Sharing and Disclosure of Information

We do not sell your personal information.

We may share information only with:

• Service providers and partners who help us operate our platform (e.g., hosting, payment processing, analytics)
• Legal or regulatory authorities where required by law
• Business transfers, such as mergers or acquisitions, with appropriate safeguards

All third parties are required to protect your information and use it solely for authorized purposes.

#Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

Despite our efforts, no system is completely secure, and we cannot guarantee absolute security.

#Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Meet legal, accounting, or regulatory requirements

When data is no longer required, it is securely deleted or anonymized.

#Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or updates
• Request deletion of your information
• Object to or restrict processing
• Withdraw consent at any time

To exercise these rights, contact us using the details below.

#Cookies and Tracking Technologies

Chilink may use cookies and similar technologies to:

• Enhance functionality
• Analyze usage patterns
• Improve performance

You can control cookies through your browser settings, though some features may not function properly without them.

#International Data Transfers

Your information may be processed or stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

#Children's Privacy

Chilink's Services are not directed to individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

#Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

#Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Services constitutes acceptance of the revised policy.

#Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.